Why won’t my Digital Certificate Open?
This article covers why you might have a problem viewing a digital certificate. A digital certificate is not always viewable using normal methods. Please read this article to help build your understanding of what a Digital Certificate really is and how to view it properly.
What is a digital certificate?
A digital certificate is an encoded document that contains information about the identity of a person or organization. Digital certificates are used in many industries, from government to finance, as a way to securely authenticate information and protect data from unauthorized access. Digital certificates typically contain a public key, private key and other identifying information such as name, address and email
Digital Certificates are not only used for authentication but also to encrypt data transfers, sign digital documents and prove the identity of a person or organization. Without Digital Certificates, we would have no way of securely verifying the identities or exchanging information over the internet.
Digital Certificates are an important part of keeping data safe and secure online, and it is essential to make sure that you are able to view your Digital Certificate properly.
If you are still unable to view your digital certificate after taking these steps, contact the issuer directly for further guidance. They should be able to provide you with detailed instructions on viewing and using your digital certificate in accordance with their protocols. Your digital certificate could be an invaluable asset if used correctly – make sure you take the necessary steps to learn about it’s specifics.
Steps to View Your Digital Certificate for Notaries
Here’s the steps you need to take in order to view your notarize documents digital certificate. Important to note that if you have a digital certificate downloaded from a platform like BlueNotary or Identrust, you will be unable to view the digital certificate on its own. This means that upon downloading if you try to click it it will not open. This is perfectly normal!
In order to view your digital certificate, it must be encrypted within a notarized document. This is just exactly what notarization software was built for. Your digital certificate is the last item that the validates notarization session along with your electronic seal and the 10 year storage of your recording of your audio video conference. All three of these items must be present for your notarization to be considered valid.
To View the BlueNotary Digital Certificate for the first time. We can break this down into 3 steps.
Step 1: Open up session simulator
Step 2: Complete session simulator and Download PDF Document
Step 3: Follow along with this video from :53 to view your Digital Certificate
You can watch the video from the beginning to view how you can download your notarized documents that don’t come from Session Simulator and instead are found in your journal.
What do I need to know about the BlueNotary Certificate:
Here’s the main points you need to know about BlueNotary .p12 Digital Certificate.
- It will not be able to be opened on its own.
- You need to download Adobe Acrobat Reader DC in order to view it
- You need to complete a notarization or a session in session simulator in order for your Digital Certificate to automatically encrypt to your PDF
- You can finally Open and View your Digital Certificate through your PDF by viewing the PDF in Adobe Acrobat Reader DC.
The following resources are also helpful regarding your Digital Certificate and Secretary of State/RON Approval:
- Digital Certificate and eSeal – Sample Output File
- What’s the difference between a “Notary Certificate” and a “Digital Signing Certificate”
- Everything you Need to Know about Digital Certificates for your SOS
- Is the notarized document encrypted/secure?
What about other Digital Certificates that don’t use Notarization Software?
Generally speaking, if you are unable to view your digital certificate, it is likely that the file format of the certificate is not compatible with the software you have installed on your computer. It’s very possible like with Notarization, you need special software that does the job. This is to be expected! It does not mean anything is wrong with your file.
It takes special software to view Digital Certificates! Different types of digital certificates come in different formats, such as .p12, .pfx and .cer files. If you have a mystery digital certificate that you cannot view, it’s a great idea to contact the issuer for assistance with viewing its contents.
Additionally, some digital certificates require entry of a password or other authentication information before they can be viewed. If this is the case for your mystery digital certificate, make sure you have access to this information in order to properly view its contents.
It is important to note that not all digital certificates contain easily visible information. In some cases, the certificate itself may appear blank or only display a few symbols. Though this may be concerning, it does not necessarily mean that the certificate is invalid. To verify the validity of your certificate and view its contents, you will likely need assistance from either the issuer or a technical support professional or you can follow up a written up a guide on how to view a certificate like up above certificate.